TL;DR: Checkatrade has more brand recognition and traffic, but costs more. Trustatrader is cheaper with less competition per lead. Neither gives you leads you own – for long-term growth, invest in your own SEO alongside either platform.
If you’re a tradesperson deciding between Trustatrader and Checkatrade, you’re asking the right question. Both promise to connect you with customers, both charge for the privilege, and both have tradesmen who swear by them – and tradesmen who’ve been burned.
This is a proper comparison based on what I hear from tradespeople across the UK.
Cost comparison
| Checkatrade | Trustatrader | |
|---|---|---|
| Monthly fee | £60-120+/month | £20-55/month |
| Lead fees | Per-lead charges vary | Included in subscription |
| Vetting fee | £300-500 one-off | Free |
| Minimum contract | 12 months | Rolling monthly |
| Total year 1 cost | £1,200-2,000+ | £240-660 |
Trustatrader is significantly cheaper. The rolling monthly contract also means less risk – you can cancel if it’s not working without being locked in for a year.
Lead quality
Checkatrade
Checkatrade generates more leads overall because of their brand recognition. They advertise heavily on TV and online. The downside? More leads often means more tyre-kickers. You’ll spend time quoting jobs that go nowhere because the customer has contacted five other tradesmen through the same platform.
Competition is fierce on Checkatrade. In popular trades like plumbing or electrical work, you might be one of 15-20 tradesmen the customer can choose from in their area.
Trustatrader
Trustatrader generates fewer leads, but many tradesmen report better quality. There tends to be less competition per job because fewer tradesmen are on the platform. Customers who use Trustatrader are often more deliberate – they’ve specifically sought out a reviewed tradesman rather than just clicking the first Google result.
The trade-off is volume. If you need a high volume of leads, Trustatrader alone might not deliver enough.
Reviews and trust
Both platforms feature customer reviews prominently, but they handle them differently.
Checkatrade verifies reviews and displays an overall score. Their brand is well-known, so a good Checkatrade rating carries weight with customers. However, their review system has been criticised for making it difficult to address unfair reviews.
Trustatrader also verifies reviews and displays them on your profile. They’re generally seen as more transparent about the review process. Reviews on Trustatrader tend to be more detailed, which can help your profile stand out.
Both platforms’ reviews stay on their site – not yours. If you leave, you lose access to those reviews as a marketing tool. Compare this to Google reviews, which stay attached to your Google Business Profile regardless of what platforms you use.
Visibility and reach
Checkatrade wins here. They invest heavily in marketing, including TV advertising, which means more homeowners know the name and use the platform to find tradesmen. Their website gets significantly more traffic.
Trustatrader has a loyal user base but less mainstream recognition. They rely more on organic search traffic and word of mouth.
For trades with lower search volume – like fencing companies or tilers – Trustatrader might not have enough customers searching in your area to justify even their lower cost.
The vetting process
Checkatrade
- Identity checks
- Public liability insurance verification
- Qualification checks
- Customer feedback monitoring
- Costs £300-500 to join
Trustatrader
- Identity checks
- Insurance verification
- Customer feedback monitoring
- Free to join (just the monthly fee)
Both vet their tradesmen, which adds credibility. Checkatrade’s vetting is slightly more thorough, but Trustatrader’s is adequate and doesn’t cost anything extra upfront.
Which is better for your trade?
Checkatrade tends to work better for:
- High-demand trades (plumbers, electricians, roofers)
- Urban areas with lots of homeowners searching
- Tradesmen who can handle high lead volume
- Newer businesses that need work quickly
Trustatrader tends to work better for:
- Specialist trades with less competition
- Tradesmen who prefer quality over quantity
- Budget-conscious businesses
- Those who want flexibility without a long contract
What both get wrong
Whether you choose Trustatrader or Checkatrade, you’re renting your online presence. Every lead costs money, every review lives on their platform, and the moment you stop paying, you disappear.
This is the fundamental problem with directory platforms. They’re useful as a stopgap – especially when you’re starting out or need work quickly – but they shouldn’t be your only strategy.
The ones doing best use directories alongside their own SEO and web presence. The directory generates leads today while SEO builds a pipeline of free leads for tomorrow.
For a broader look at all the major platforms, read our full comparison of Checkatrade, Bark, MyBuilder, and Rated People.
My recommendation
If budget is tight, start with Trustatrader. Lower cost, no contract lock-in, decent lead quality. It’s less risky.
If you need volume and can afford it, Checkatrade delivers more leads – but factor in the competition and lower conversion rates.
If you’re thinking long-term, invest the £400-800/month you’d spend on directories into building your own online presence instead. A properly optimised website and Google Business Profile will generate leads that cost nothing per click – and they’re yours to keep.
Want to know which combination works for your trade and area? Book a free call and we’ll review your current setup.